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How to store truffles and what is their shelf life? Find quick answers to common questions about our products, orders, and worldwide shipping details.
Purchase information
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Yes, you can create a wish list and save products for later purchase. Simply click the “Add to Wishlist” button on any product page.
Product availability is indicated on the product page. If the product is in stock, you will see an “Add to Cart” button. If it’s out of stock, you can see a notification or an option to let you know when it’s back in stock.
Yes, you can shop as a guest without creating an account on the Tartufi Istra webshop.
Truffles are underground mushrooms recognizable by their intense and unique smell and taste. They grow underground, most often in symbiosis with trees such as oak, hazel and hornbeam. They are especially valued in gastronomy and are considered one of the most luxurious delicacies in the world.
The white truffle (Tuber Magnatum Pico) is considered the most prized because of its strong aroma and rarer availability. It is best consumed raw, grated on a fresh dish. Black truffles (like Tuber Melanosporum and Tuber Aestivum) have a slightly milder aroma, but are versatile and can be used both fresh and cooked.
Fresh truffles are best stored in the refrigerator, wrapped in a paper towel inside an airtight container. The towel needs to be changed every day to prevent moisture build-up. Consumption within a few days is recommended for optimal taste.
Yes! In our tasting rooms in Motovun, Rovinj and Poreč you can taste various products. We also organize an authentic truffle hunt in Istria in the Motovun forest accompanied by expert guides and trained dogs.
Payment information
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Yes, you can apply a coupon code during the checkout process. Simply enter the code in the field provided.
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Ordering from the Tartufi Istra web store
Ordering on the Tartufa Istra web store is easy! Browse our catalog, choose the desired product, choose the quantity and click “Add to cart”. Once you’re ready, proceed to checkout, enter your shipping information, select a payment method, and confirm your order. You will receive an order confirmation email shortly thereafter.
That! Once your order has been processed and shipped, we will email you a tracking number. You can use this tracking number on our website to check the real-time status of your shipment.
We apologize for any inconvenience. If you receive a wrong or damaged item, please contact our customer service team with your order number and product photos. We will help you solve the problem, either with a replacement or a refund.